Privacy policy

Last Updated: August 29, 2026

ÊTRE operates this website and online store to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, use our services, or communicate with us.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Contact information: your name, phone number, email address, billing address, and shipping address.

• Order information: products you purchase, order details, returns, exchanges, and transaction history.

• Payment information: payment and transaction details necessary to process your order. Payment information may be processed securely by our payment service providers.

• Communication information: information you provide when contacting our customer service or communicating with us.

• Technical information: information about your device, browser, IP address, and how you interact with our website.

• Cookies and similar technologies: information used to help us operate, secure, and improve our website and understand how visitors use it.

We do not intentionally collect information that is not necessary for providing our services.

How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders.

• Arrange delivery and shipping.

• Process payments and transactions.

• Communicate with you about your orders, deliveries, returns, and exchanges.

• Respond to customer service inquiries.

• Improve our website, products, and customer experience.

• Send promotional communications when you have chosen to receive them.

• Detect and prevent fraud, unauthorized activity, or misuse of our website.

• Comply with applicable legal and regulatory requirements.

How We Share Your Information

We may share necessary personal information with trusted service providers who help us operate our business, including:

• Shopify, which provides the platform that hosts and supports our online store.

• Payment providers that process transactions.

• Delivery and shipping companies that fulfill your orders.

• Technology, website, analytics, and customer-support providers that assist us in operating our business.

We only share information that is reasonably necessary for these services.

We may also disclose personal information when required by applicable law or when necessary to protect our rights, customers, website, or business.

Shopify

Our online store is powered by Shopify. Shopify may collect and process personal information in connection with your use of our website and its services.

For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy.

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve your shopping experience.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

Third-Party Websites

Our website may contain links to third-party websites or platforms, including social media or payment services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Your Privacy Choices

You may contact us to request information about the personal information we hold about you or to request correction or deletion where applicable.

You may also unsubscribe from promotional emails at any time by using the unsubscribe option included in our marketing communications.

Please note that we may still contact you with essential information relating to your orders, deliveries, or other transactions.

Complaints

If you have any questions or concerns about how we handle your personal information, please contact us using the details below. We will review and respond to your concern as appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

If you have any questions about this Privacy Policy or how ÊTRE handles your personal information, please contact us:

ÊTRE 📧 etrefashion11@gmail.com 📞 +20 103 0430903